Standard Delivery:

• Duration: Expect your order to arrive within 7-15 working days (UK and USA) 14-21 working days (Europe).
• Tracking: You will receive tracking information once it is generated by our courier.

Important Shipping Notes:

• Order Processing: Orders are typically processed within 24-48 hours. Please note that once orders are processed, we are unable to cancel them.
• Delivery Areas: Currently, we ship to addresses within our courier’s delivery zones.

Refund and Returns:

• Refund Policy: We offer a 14-day refund policy from the date of receipt.
• Return Shipping: Returns are at the cost of the buyer. We recommend using a signed-for delivery method for secure return.
• Refund Rejection: Refunds will be automatically rejected if the items have tags removed, have been washed, are scented, marked, stretched, or damaged. Items not returned in original packaging or damaged due to poor packaging will also be rejected.
• Initiating Returns: To initiate a return, please contact our team for guidance before sending your order back.